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Beacon Index

Question 3 of 5

How manageable is your current workload?

Very manageable

Sometimes manageable

Unmanageable

Why: Unmanageable workload is a primary driver of fatigue and psychological injury

Simple for employees. Powerful for your organisation.

Five short questions, delivered by SMS, once a week. Opens on any phone. Takes less than 2 minutes.

Employees receive a text message with a link. No app to download, no login required. Each question has three simple response options and a short explanation of why that question matters. A progress bar shows where they are. It is designed to be the lowest-friction check-in possible — so participation stays consistent and the signal stays reliable.

How are you feeling about work this week?

Why: Captures the earliest signs of strain, disengagement or frustration

How clear are you on your priorities and what's expected of you?

Why: Unclear expectations create confusion, rework and stress

How manageable is your current workload?

Why: Unmanageable workload is a primary driver of fatigue and psychological injury

How comfortable do you feel speaking up about concerns or ideas?

Why: Low comfort results in risks staying hidden and incidents becoming more likely

How supported do you feel by your immediate leadership?

Why: Poor support amplifies every other risk factor

Less than 2 minutes · Completely confidential

When someone is struggling, support is there immediately

Example triggers:

Sentiment

"Not great — I'm struggling"

Workload

"Unsustainable"

Safety

"Don't feel safe raising issues"

Support

"Not supported"

Step 1

Response indicates distress

Support path activates instantly

Step 2

Employee chooses

The employee selects who they want to contact them — HR, EAP, Lifeline, Beyond Blue, SafeWork Australia or a nominated contact — and specifies how and when they want to be reached.

Step 3

Support person notified

With employee's preferred contact method

Employee driven

Employees choose who, how and when to be contacted

Immediate

Activates the moment distress is indicated

Compliance-ready

Full audit trail for WHS obligations

Completely confidential by design

Mobile numbers are used solely to deliver the survey link and are permanently deleted once sent. Responses are collected against a random system-generated identifier — not a name or number. It is not technically possible for the system to reconnect a response to an individual.

What a supported workforce delivers

Research consistently shows that employees in psychologically safe, well-supported workplaces report higher job satisfaction, stronger team cohesion and lower rates of burnout. The organisational evidence is equally clear — engaged teams show measurably lower absenteeism, reduced turnover, fewer safety incidents and higher productivity.

Lower psychosocial risk

Aligned to ISO 45003 and Safe Work Australia

Higher team stability

Reduced stressors, lower churn

Better leadership decisions

Evidence instead of guesswork

Early warning

Emerging issues surfaced before they escalate

The evidence on what engaged, psychologically safe workplaces deliver is unambiguous. The only question is whether your organisation has the visibility to get there.

Employees can participate with complete confidence

No individual responses are stored. No individual results are visible to anyone. Everything submitted is fully de-identified and aggregated before it reaches any dashboard or report. An employee's direct manager never sees their individual responses. Trends across teams are available only to nominated leaders in the business. Beacon was built so employees can share honestly — without fear.

Signal is only valuable if it's acted on.

Beacon gives leaders the visibility to respond early. The organisations that see the greatest benefit are those that treat the index as a prompt for conversation — not just a number to monitor.

Built on evidence

Each of the five Beacon questions targets a core, evidence-supported driver of psychological safety and performance. The design is grounded in organisational psychology, psychosocial risk research and behavioural science. Short, frequent check-ins capture leading indicators of workplace strain long before traditional surveys or incident data reveal a problem. Beacon's questions align with internationally recognised psychosocial risk domains including ISO 45003 and Safe Work Australia guidance material.

"Happiness leads to success — not the other way around."

— Arthur C. Brooks, Harvard School of Business